Your Questions, Answered

  • I have been treating headaches and spine problems for over 15 years and am recognized as an expert in the field. My passion is trying to figure out what no one else can and giving people back their pain free lives. I work closely with my referring doctors and other clinicians to ensure coordinated, high-quality care. I combine a thoughtful, human-centered approach with clear communication, practical guidance, and consistently reliable results.

  • Headache

    • Migraine

    • Tension

    • Cervicogenic

    • New Daily Persistent

    Neck pain with or without nerve pain into arm or head

    Low back pain with or without nerve pain into buttock. hip or leg

    Midback pain with or without nerve pain into ribs

    Scoliosis or Complex Spine Pain

    Vertigo/Vestibular Hypofunctioning

    Cervicogenic Dizziness

    Orofacial Pain

  • No - in New York State you can see a PT for 10 visits or for 30 days (whichever comes first) without a physician’s prescription. Beyond that we do need a prescription from a physician.

  • At this time, we are out-of-network with all insurances. We do accept HSA/FSA, and can provide a superbill you can submit on your own for reimbursement if you have out-of-network benefits. Payment is due at time of service. Contact your insurance provider directly to verify the specifics of your out-of-network coverage.

    Medicare, Medicaid, No Fault & Workman’s Compensation are not accepted at this time.

    Why are we out of network only?

    Being out of network allows us to provide fully 1:1 individualized and holistic care. The full session is dedicated to you!

  • You can reach us anytime via email. We aim to respond quickly—usually within one business day.

    jenni@jtphysicaltherapy.com

    Or you can leave a voice message at (585) 427-7190.

  • My space is yours for the scheduled appointment time. If you need to cancel, please give a minimum of 24hrs notice to avoid a late cancellation fee of $70. If you do not show up for your appointment at all and have not contacted us, you will be charged the full fee of the appointment.

    We do understand that life happens, and may choose to waive the fee in extenuating circumstances.

  • I will take a comprehensive history of your complaints to identify possible causes for your symptoms. We will then do a range of motion assessment, strength and neurologic assessment as needed. From there, I will identify areas of motion limitation to begin to build a personalized program to control your symptoms. Hands on work is generally used to facilitate improved motion and reduced muscle spasm. Every visit is a reassessment to adapt your program to your needs

I have been seeing Jenni for a couple of weeks and can’t believe the progress I have made in that short amount of time. I love the one on one appointment instead of a therapist who is seeing several patients at one time. Jenni, you ROCK!!

— Jill H.